LED Strip Lights
- LED Downlighters
If you’re unhappy in any way with your purchase, you can return it for a refund, replacement or credit. To process a return please call one of our sale experts on 01260 540014.
We offer a 30 day returns or replacement policy, you will be requested to return the item in its original, undamaged packaging before we process your request.
Please keep in mind the following:
Before you return your item, please make sure that:
IMPORTANT: We need to be able to identify an item with your order. We can only do this if you follow our returns process. Please do not send us items back that do not follow this process as they cannot be identified properly and will not be replaced or refunded.
If you have a 2 or a 5 year warranty and want to return a faulty item, you just need to follow our standard returns process. When we receive your item, we will then check that it’s within warranty and for any faults before arranging a replacement.