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General Frequently Asked Questions
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Q. When was LED Technologies first established?
A. LED Technologies was established in 2008.
Q. Who are LED Technologies?
A. LED Technologies are a trade supplier of LED lighting offering over 600+ different products.
Q. What time does LED Technologies Open?
A. Our opening hours are Monday to Thursday 8:30am – 5:00pm, Friday 8:30am – 4:30pm.
Q. Do LED Technologies Open at the weekends?
A. LED Technologies aren't open on weekends, we are only open Monday to Friday.
Q. Do LED Technologies open on Bank holidays?
A. We don’t open over bank holidays so give yourself plenty of time prior to a bank holiday to make sure you get your order in time.
Q. Do LED Technologies open over Christmas?
A. No, our office generally closes from the 23rd of December and Re-open the first week of January.
Q. What’s the best contact number for LED Technologies?
A. You can contact our office through this number: 01260 540014
Q. How can I contact Sales for my project?
A. If you have a project in mind, please email sales@ledtechnologies.co.uk and someone will be in touch to go through your project.
Q. What is LED Technologies' website?
A. Our website is www.ledtechnologies.co.uk
Q. How many Staff Work for LED Technologies?
A. There are 7 staff who work for LED Technologies.
Q. How many staff work in the sales department?
A. In Sales, we have 3 fully trained staff with full technical knowledge on all our products ready to help you with your project.
Q. Where are LED Technologies based?
A. We are based in the Heart of Cheshire in Congleton.
Q. What is LED Technologies Address?
A. Our address is: Unit 1 Third Avenue, Radnor Trading Estate, Congleton, Cheshire, CW12 4XJ
Q. How long is the delivery time for my order?
A. We put everything on a next day delivery with full tracking and notifications.
Q. Who do LED Technologies Ship their orders with?
A. For all our orders we use DPD and FedEx.
Q. Is there parking at LED Technologies?
A. Yes we full car park facilities.
Q. Can I come and visit LED Technologies for an appointment to discuss my project?
A. Yes we can do this on a pre booked appointment, please ring 01260 540014 to book an appointment.
Q. What is the cut off for delivery of my order for the following working day?
A. If your order has LED Profile on it the cut off is 1pm, if it doesn’t have profile the cut off is 3pm for delivery the following working day.
Q. Do LED Technologies Offer an upgraded timed delivery service?
A. Yes we can do by 10:30am and by Deliveries and a By 12 delivery for the following next working day.
Q. Can LED Technologies offer a Saturday Delivery?
A. Yes when you place your order speak to the sales team and they can offer this too you.
Q. Do LED Technologies provide a same day delivery service?
A. Yes we can, let us know the delivery post code and full address and we can find out the cost for a same day delivery anywhere UK Mainland.
Q. Do LED Technologies offer an abroad shipping service?
A. We cannot ship out of the UK, you would need to organise this using your own courier, we can offer all the correct paperwork and consignment details.
Q. How can I track my LED Technologies order?
A. When you place your order, let us know a suitable Mobile Number and Email address and you can get full tracking information.
Q. What is the delivery time for my order from LED Technologies?
A. We put all orders to UK mainland on a next day service (courier dependent).
Q. Can I collect my order from LED Technologies?
A. Yes we offer a collection service, please let our sales staff know when you place your order and we can have it ready for collection.
Q. Can I send my Order direct to a site address?
A. Yes if you provide us with the full delivery address and contact details we can send your order to a direct site address.
Q. Do LED Technologies Ship to the Highlands?
A. Yes this is a service we can offer, LED Technologies can ship to the Highlands.
Q. Do LED Technologies Ship to Northern Ireland?
A. Yes this is a service we can offer.
Q. Do LED Technologies offer Credit accounts?
A. Yes please speak to a member of the sales staff and they can advise the process for a credit account.
Q. How Can LED Technologies help me with my new project?
A. We offer a full spec’ing up service from start to finish, if you send us your drawings / details for any project we can help recommend the suitable product for your application. When coming to installation we can offer full technical support.
Q. How do I keep up to date with all of LED Technologies new products and offers?
A. Subscribe to our newsletter to receive all the up-to-date information on products and offers.
Q. What methods of payment do LED Technologies accept for orders?
A. Over the phone we can take Card payments up to a certain value and can accept all Major Card Issuers and are all secured with Worldpay.
Q. Can I pay for my LED Technologies order through PayPal?
A. Yes if you order through the website you can pay through PayPal.
Q. Can I pay for my order through Bank Transfer?
A. Yes, please speak to a member of our sales staff for the Bank Details for payment.
Q. Do LED Technologies offer a Site Visit?
A. Yes this is something we can offer, get in touch with the Sales team and we can organise the best time for your site visit.
Q. Do LED Technologies offer a bespoke service for my LED Strip?
A. Yes if you email sales@ledtechnologies.co.uk with the spec you are working to and all details we can offer this service.
Q. What warranty do LED Technologies offer with their products?
A. We offer a warranty on our products ranging from 1 year – 5 years depending on what product you purchase off us.
Q. Do LED Technologies have social media?
A. Yes follow our Instagram - https://www.instagram.com/ledtechnologies/
Q. How do I see trade price on LED Technologies Website?
A. If you register in the top right-hand corner of our website you will then be able to see all trade prices.
Q. Can I become an EU & Worldwide Distributor for LED Technologies?
A. Yes email sales@ledtechnologies.co.uk with all your details and we will be in touch to discuss how you could become a distributor.
Q. Can LED Technologies offer wiring Diagrams for my order?
A. Yes we can offer detailed wiring diagram to show how all the component supplied for your order are to be used and installed.
Q. Are LED Technologies the sole UK distributor for all Sunricher Control products?
A. Yes in the UK LED Technologies are the sole distributor for all Sunricher products and offering a full 5 year warranty with them.
Q. Are LED Technologies the sole UK distributor for Mi-Light / Miboxer products?
A. Yes in the UK LED Technologies are the sole distributor for all Mi-Light/ Miboxer products and offer a full 5 year warranty with them.
Q. Can LED Technologies ship to the Isle of Man?
A. Yes, LED Technologies can ship goods to the Isle Of Man.
Q. What terms and conditions do LED Technologies have?
A. Please follow this link for all our companies terms and conditions - https://www.ledtechnologies.co.uk/terms
Q. Can I request LED Technologies latest brochure?
A. Yes follow this link and fill in your details and it will be posted out - https://www.ledtechnologies.co.uk/request-a-brochure/
